Gladys Yatco is a Notary Public with a wide range of talent that has allowed her to excel in fields as diverse as cosmetology and phlebotomy as well as in the mortgage, banking and accounting industries. Fluent in multiple languages and committed to delivering exceptional service even in the most fast-paced, deadline-driven environments, Gladys enjoys helping make people's lives better, whether in their finances, health, or appearance.
For four years, Gladys served as Support Service Specialist with Bank of America, facilitating the closing of FHA loans by assisting the processors, underwriters and loan officers. Her responsibilities included summarizing agent contracts, ordering appraisals and inspections on potential properties, and retrieving disclosure documents, such as approval letters and RESPA packages, while keeping abreast of FHA Mortgage Insurance products and policies.
Prior to joining Bank of America, Gladys was, for four years, a Release Private Investor Lien Processor with ABN AMRO Mortgage Group, responsible for researching and gathering recorded deeds and assignments, preparing lien releases and other documents, analyzing and researching titles to ensure no outstanding liens were present, generating monthly production reports in relation to lien release requests, and overall expediting the closing process by assisting processors, underwriters and loan officers.
As a Nail Technician with Mai Nails for 2 years and Happy Nails for 3 years, Gladys had the responsibility of greeting all guests in a courteous, professional and friendly manner and enhancing the appearance of customers’ nails by offering an assortment of different services, while adhering to Cosmetology guidelines and providing a clean and organized work environment.